Delivery Policy

Thank you for visiting and shopping at www.les-chouchous.com .Following are the terms and conditions that constitute our delivery Policy.

Free delivery for orders in all Dubai areas within 48 hours.
 
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
 
Our delivery days & times are Sunday to Saturday from 09:00 am – 08:00 pm
 
Delivery charges and minimum order amount are applicable to the below areas:
 
 
 
      Area/ City                             Estimated delivery time Delivery cost
          
 Dubai  1-2 days  Free
 Sharjah & Ajman  2-3 days
Free delivery for
orders above AED 99.
A delivery charge of
AED 25 AED will
be added to your order
if the amount is less
than AED 99.
 
 Abu Dhabi     3-5 days
Free delivery for
orders above AED 199.
A delivery charge of
AED 50 AED will
be added to your order
if the amount is less
than AED 199.
Umm Al Quwain & Ras Al Khaima  4-7 days
Free delivery for
orders above AED 250.
A delivery charge of
AED 50 AED will
be added to your order
if the amount is less
than AED 250.
 Al Ain & Fujairah  8-10 days  
Free delivery for
orders above AED 320.
A delivery charge of
AED 60 AED will
be added to your order
if the amount is less
than AED 320.
 
Delivery delays can occasionally occur. We will notify you using the telephone number or e-mail address you have provided to us with the order.
 
Should you not have received your order or in case of an issue such as missing or incorrect items please inform us right away by sending us an email to info@les-chouchous.com or calling us directly on +971 58 870 4172.
 
Please note the following:
 
Please ensure your delivery address details are complete in order for us to deliver your order efficiently and in the quickest possible time.
  
After we drop off your order, we are not responsible if the items are damaged or stolen, please make sure you inspect your order as soon as you receive it and confirm back to our delivery team.
  

All orders placed with our shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided to us with the order.

We currently do not ship outside the U.A.E
 
 
 

Contact us

Indulging Our Four-Legged Customers !
AMSA 2 Tower A3,
Shop no: 16, JVC, Dubai UAE

info@les-chouchous.com

+971 58 870 4172
Everyday:
9:00 am – 8:00 pm